Frequently Asked Questions

How can I make an appointment with Olga?

You can book an appointment here.

Appointments are usually available within five business days, at a time of your convenience. Evening and weekends are sometimes available. Olga's Way requires 48 hours notice in advance for cancellation, otherwise, a service fee will be charged.


Social Work counselling and Nutritionist services are not covered under the Ontario Health Insurance Plan. However, counselling services may be claimed through certain insurance benefit plans. Check with your insurance provider for coverage.


Counselling and coaching sessions are structured to allow for 50 minutes of direct counselling intervention, and 10 minutes of documentation for ongoing assessment and service planning purposes. Additional time can be arranged should you wish to have longer sessions. Fees for all clinical services are billed at an hourly rate, payable on the same day that the service is provided. Payment for telephone or internet counselling services are to be made prior to the session. 

How much is it?

The cost of a counselling session is $150. However, Olga's Way offers a scaling fee for those unable to afford the regular fee.

Where is the office located?

Olga's Way is located at 1344 Youvillde Drive. Ottawa Ontario, on the second floor.